Billing & Subscription
- Do you offer a payment plan?
- Do you offer a free trial or promotions?
- How to mail a payment
- Mailed Payment Inquiry
- Turning off automatic renewal or canceling my account
- Is it possible to view my Payment History on the site?
Account Info & Settings
- Terms & Conditions
- Stop Email Notifications – Unsubscribe Me
- Can I transfer my account to another site?
- How do I change my password?
- How do I Login and Logout?
- Password Requirements/Valid Passwords
Matching & Member Communication
- What is Today’s Birthdays?
- Same Sex Matching
- I'm not getting emails with Today's Matches
- Was my email delivered?
- I'm not getting replies to my emails
- Flirts - Explained
Profile & Photos
- How do I hide my profile?
- Greeting Text Guidelines
- How do I update my greeting?
- How do I update my profile?
- How do I add a Photo?
- How do I update or delete my photos?
Safety & Suggestions
- Are you affiliated with uDate?
- Do you have an Android App?
- Do you have an Android App?
- iPhone, iPad Apps
- Recommended Browsers
- Good Advice - Dating and Safety Tips
Technical Issues
- How to clear your browser's cache and cookies
- What's my browser version?
- Issues with the Chat Feature
- Site is Timing Out
- How do I disable my pop-up blocker?
- Live Chat - Requirements